Open the interactive guide to see each step on your Arc.
Please work through these troubleshooting steps in order.
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Move to an even floor
Move the stand and oven onto a level, hard surface. Have pliers or a spanner and a T25 Torx screwdriver ready.
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Check the fit on level ground
Make sure all four oven feet touch the stand and the oven securing bolt under the centre of the stand is tight. A slight wobble on uneven ground is normal. If it still wobbles, continue.
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Check all four feet
Undo the oven securing bolt and lift the oven off the stand. Tighten any loose oven foot with the T25 Torx screwdriver.
Set each foot in its stand indentation and retighten the securing bolt. If it still wobbles, continue.
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Secure all four wheels
Use pliers or a spanner to secure all four wheels into the stand legs. Leave no thread visible.
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Let the weight settle evenly
On level ground, slightly loosen all stand bolts and the oven securing bolt without removing them. Move the loaded stand a little. Retighten all stand bolts, then the oven securing bolt.
If you have any further problems, contact the Gozney Team.