How to process a return
If you no longer want an item that you have ordered, please get in touch with our Customer Experience team to discuss your options. We will be happy to help.
Will I have to pay for return shipping?
Returns shipping is free unless stated at the time of arranging the return.
What are your returns terms?
To return a product, this must be new and unused and in its original packaging. We are not able to accept returns for refund on used items.
What is the returns period?
We are able to accept returns on new and unused products up to 30 days after purchase.
When will I receive my refund?
A refund will be issued back to your original payment method within 30 days of return.
How do I return a gift?
We can only accept returns for refunds from the original purchaser. If you have received this as a gift, we would ask that you contact the original purchaser to arrange a return.
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