We're sorry if your order is taking a little longer than you'd hope to be dispatched.
Initially, it's worth checking our dispatch times to get the latest update on how long we're taking to ship items. These can be found on the relevant product page. The timings of these can be influenced by a number of factors including stock availability, staffing and other logistical issues.
If your order still has not been dispatched within the usual dispatch timeframes, please do not hesitate to get in touch with our Customer Experience team and we'll take a look at your order for you.