When can I purchase?
Tuesday 16th August, 9am PST. US only.
How do I purchase?
All customers signed up will receive a link via email at the time of launch. You will then need to click into this and enter your email address to gain access to the purchase page. Please note you will not be able to order from the standard product page and will only be able to order through the closed sale link sent to you.
Our bulk emails can take a few minutes to send to all receivers. If you don’t receive an email at the exact launch time but have received previous email communication about the accessories drop, you will receive this, the system just takes a little bit of time.
How long will shipping take?
Orders will be placed with a 10-15 working day lead time on delivery.
What can I order?
The Dome Door, Steam Injector and Wood Rack will be available to purchase on the 16th August. If you ordered your Dome during our original pre-order launch in April 2021 or our subsequent pre-order drops in December, you will have access to these items on the 16th.
How much do they cost?
Door - $125
Steam Injector - $29
Wood Rack - $49
When will the other accessories be available?
For the latest updates on new accessory launches, please see our helpdesk article here - https://help.gozney.com/hc/en-gb/articles/4912251350033-When-will-the-remaining-Dome-accessories-be-available-
Can I order all accessories through the same link?
Upon launch, the email will contain separate links to the door, steam injector and wood rack. If you would like to order all of these, you will need to open both links in separate tabs. You will then need to add all accessories to your cart on individual tabs. Once all items have been added separately, refresh your page and your cart should show both items ready to check out.
How much is shipping?
US - $10
If I order all 3 accessories, will I be charged shipping multiple times?
No, if ordering both items on the same order, you will only be charged shipping once.
Who will you ship with?
US – Fedex
Once I add the accessory to my cart, is it definitely mine?
To secure your unit, you will need to check out and make payment. Stock is limited and the website cannot hold items in your cart so we recommend being quick to avoid disappointment.
We do however have more stock coming later this year so if you are unlucky on this occasion, you shouldn’t have to wait too long to place an order.
Why can’t I order accessories in this sale?
This will be a closed sale to those who initially purchased Dome with a long lead time on delivery upon our initial launch in 2021. We expect to launch the accessories to the wider Gozney community in the next few months, you won’t have much longer to wait! We will be in touch as soon as we have a further update.
Can the steam injector be used without the door?
No, the steam injector must be used with the door otherwise the steam environment created by the steam injector, will escape out of the oven mouth
When should the door be used/what is it useful for?
The Rope Seal Door will help you create the perfect cooking environment for baking, smoking or slow roasting over long periods. With its adjustable vents, you’ll be able to control the temperature, amount of smoke or steam in the oven. The Door should only be used when cooking with wood and no flame should be present.
What is the steam injector for?
The steam injector is designed to work alongside the Rope Seal Door to create the perfect environment for baking light and airy sourdough loaves with crispier crusts. The accessory includes a small beaker for measuring the correct amount of water and a funnel to be mounted into the steam vent on the exterior of the Dome. The funnel includes a narrow dripper and a cork bung to create an air seal. These control the speed that the water falls into the steam tray within the oven, allowing temperatures not to be dramatically affected and steam levels maximised.
What is the wood rack for?
What is the warranty on the Steam Injector and Rope Seal Door?
Both products benefit from a 1 year warranty.
What is the door made out of?
Stainless steel, ceramic coated, black. Bamboo handle with a high temp fibreglass rope seal.
What is the steam injector made out of?
Black anodized aluminium with an agglomerated cork lid.
What is the wood rack made out of?
What are the shipping box sizes?
Door - 495 x 187 x 147 mm / 19.5 x 7.3 x 5.8 "
Steam Injector - 120 x 77 x 81 mm / 4.7 x 3.1 x 3.2 "
Wood Rack - 445 x 190 x 55 mm / 18 x 7.5 x 2.2 "