I can't hear a clicking sound:
If you don't hear a clicking sound when pushing in the control knob, try turning it anticlockwise. Once a clicking sound is made, keep holding it there until the pilot light is lit. You may not see this as a naked flame, but there should be clear reflections of it on the internal sides of the oven and you should hear a change in sound slightly. Once this happens, release the ignitor and turn it further anti clockwise to ignite the flame and then adjust the flame height.
If you are still having problems, check the batteries:
The gas burner ignition is powered by a battery. At the back of the Dome, there is an access panel. Open this up and there will be a battery holder. Check the battery is fitted the correct way round and that this is closed fully.
If this doesn’t solve the problem or for further ignition troubleshooting, please reach out to our friendly Customer Experience team.