Which countries are the Arch and Flue launching in?
The Arch and Flue extension will be launching in the UK, DE, US and CA.
The Flue extension will be launching in the UK, DE, US, CA and AU.
Why are you not launching the Arch in Australia?
Unfortunately, we are not able to launch the Arch in Australia due to strict emission certification requirements in this location.
Why can the Arch not be purchased as a single product (without the flue extension being included)?
The Neapolitan Arch must come and be used with the Flue Extension in all territories, this is due to the increased draw requirement to lower emissions.
Why would I buy the flue extension on it’s own?
As well as being used with the Neapolitan Arch, the flue is a handy accessory used to extend a flue if you are simply looking to raise this up for the smoke to have a higher exit point.
How much is the Neapolitan Arch and Flue extension kit?
$199 USD/ $269 CAD
How much is the Flue extension to purchase on it’s own?
$75 USD/ $99 CAD
What are the product materials?
The Neapolitan Arch and Flue are both made of 201 Stainless Steel with a ceramic bonded paint coating.
What is the sizing?
Neapolitan Arch -
Outer measurements - 419.2mm/16.5” wide and 116.20mm/4.5” tall.
Inner measurements- 340mm(13.38”) wide x 70mm (2.75”) tall.
Flue – 5” wide (diameter) and 19.18” tall.
How heavy is it?
The Neapolitan Arch is 0.9lbs.
The Flue is 3.3lbs.
How hot will the oven get with the arch and how quickly?
Heat up times will always be dependant on ambient conditions however with the arch and flue fitted, the oven will reach maximum temperatures (842F) faster and improve heat retention, than when the Dome is used without these.
How do I attach it?
The flue can be fitted as pictured below.
The arch should be flush with the mouth of the oven and the two locking levers should be fully turned to secure the arch in place.
Is it compatible with other Gozney ovens?
The Dome Neapolitan Arch and Flue are only suitable for use with all Gozney Domes.
Can I use it with wood and gas?
The Neapolitan Arch is designed to enhance the pizza cooking experience with Gas only. It is not designed to be used with wood.
Why can't the arch be used with wood?
This is due to a combination of emissions and difficulty. The smaller opening makes it much harder to constantly feed a wood fire, and the reduced oxygen intake from the smaller opening increases the emissions beyond what regulations allow.
Are you charging shipping?
Shipping is free in the US and CA as the price of the Arch and Flue meets our minimum spend threshold in these locations.
Is this available in retail stores?
Yes the Dome Arch and Flue will be launching in selected retail stores. To find your closest dealer, click the link below-
How do I clean the Arch and Flue?
Once completely cooled after use, we would recommend using a damp cloth and non-caustic spray, bleach free cleaning spray to remove any stubborn marks. Always ensure you have dried this with paper towels once cleaned. The product is not dishwasher safe and should be hand cleaned only.
Will the Arch and Flue get hot?
Yes, the Arch and Flue will get hot when in use. We recommend exercising caution when using and consider heatproof gloves where necessary. Never try to adjust or remove the Arch and Flue when there is a live flame or the oven is still warm.
What warranty does the Neapolitan Arch and Flue come with?
The Arch and Flue comes with a 1 year warranty as standard. This cannot be extended.
Will the Dome Cover still fit over the oven with the Arch and Flue in position on the Dome?
No, the Cover is not large enough to cover the oven with the extended flue in position. You can however leave the Arch in place when using the Dome cover if not in use.
Can you use the Dome door and Neapolitan Arch at the same time?
No, the door will not create a tight seal with the Arch in place and therefore will not perform correctly.
The arch is designed for high temperature pizza cooking and you should not require the door for this.
What are the products for?
The Neapolitan Arch is designed to increase the heat retention of the Dome when using gas, perfect for high hydration doughs and mastering the leopard spotting on your crust.
The Flue is provided to increase draw in the oven and reduce emissions.
You mention emissions when using the Arch, should I be concerned about these?
No, please rest assured this is safe to use outdoors and has passed all certification for use in the UK, EU, US and CA.
How should I store the Arch and Flue?
We recommend removing the Flue from the oven and keeping indoors or under a cover to protect it from the elements when not in use.
The Arch can be left in the oven using the cover to protect this.