Get in Touch

If you have a question, suggestion or would like to tell us about something we have or haven't got right, we'd love to hear from you. We recommend browsing our Help Centre for answers to your frequently asked questions first. If you can't find what you need, one of our friendly customer experience team will be happy to help you.

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Contact us online

The easiest way to get in touch with us is to email us using the contact form below. Simply choose the reason you're getting in touch from the dropdown list, complete the necessary information and we'll get back to you as soon as possible.

Where possible, please provide the email address you used to place your order to help us find your account details easier.

Please choose your reason for getting in touch below - I have a question about a product I have a question/issue about my order I have an issue or problem with my oven/product My order has been delivered in a damaged state I wish to raise a warranty claim I no longer want my item/order and wish to return it I would like to request a commercial/VAT invoice General query/other

Your email address

Items affected

Please select which items are affected/require action.

Order number(optional)

If your query is regarding an order that you placed directly with us, please provide us with your order number so we can find your details and solve your query faster.

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

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Contact us by phone

Please note our offices are open between 9am and 5pm GMT Monday to Friday, excluding bank and public holidays.

• +44 (0) 1425 204999